Case Study

IT strategy for a new digital era

Opticos takes lead of the development of a new IT Strategy for the digital era. The work was conducted for, and in close cooperation with the client, a leading Global Manufacturing company.

Our Client
Our client is a leading Manufacturing company with 15 000 employees operating in over 80 countries with a yearly turnover of 40 BSEK.

Background and Scope
Due to digitalization challenges the previous IT Strategy was no longer relevant.
A new IT strategy addressing the new and coming challenges was required both from the business divisions as well as the global IT organization.

Opticos Role
Opticos was asked to lead the work to develop the new IT Strategy.
The work was conducted in close collaboration with the different business divisions as well as IT Management.
Together with key stakeholders, Opticos evaluated different IT strategy models as well as high level design principles.

Based on the set foundation, through workshops and stakeholder meetings, an IT strategy with all required aspects was developed, widely presented and accepted within expected timeframe.The last step was to transform the IT Strategy into a relevant roadmap, with deliverables, dates and named sponsors for the different workstreams.To ensure success and tracking, a set of KPIs was designed.

Case Study

New IT roadmap supports long term business growth

New IT roadmap addresses changes in digital customer behavior and supports long term business growth. Opticos facilitated the development of the IT roadmap for a leading Global Manufacturing company. The work was conducted in close cooperation with senior business leaders and subject matter experts across the company.

Our Client
Our client is a leading Manufacturing company with 20 000 employees operating in over 100 countries with a yearly turnover of 50 BSEK.

Background and Scope
A holistic long-range IT roadmap was needed due to large growing technical debt, material underinvestment in business applications, ERP systems and core IT, as well as accelerating pace of change in digital customer behavior.

Opticos Role
Opticos was asked to facilitate and document the workshops with business leaders and subject matter experts to develop the IT Roadmap.

The work was conducted in close collaboration with the different business divisions, the IT Management and the transformation team.

The IT roadmap was developed within the agreed time frame and was approved by Group Management.

The IT roadmap enables significant investment within online presence and sales, building specific business capabilities and foundation capabilities to support long term business growth.

The IT portfolio process and governance were updated to support a smooth execution of Projects.

Case Study

Considerable cost efficiency effects - results of sourcing project

Opticos has successfully led the sourcing of new solutions and re-sourced current services for a global IT organization, enabling the client digital strategy. This effort  was in close cooperation with Business stakeholders, IT management and Procurement management of an Industrial global company.

Our Client
Our client is an advanced industrial company with 18 000 employees operating in more than 35 countries.

Background and Scope
The client had a non-organized multi-vendor landscape with scattered license and T&M services setup with overlapping technologies and solutions requiring unique license setups with high costs. The client wanted a consolidated service and license model to ensure cost efficiency to be secured in combination with  alignment with Business and IT stakeholders on technology roadmaps.

Opticos Role
Opticos was asked to lead the work to set the strategy for the consolidated services and license model by defining the sourcing and cost efficiency frames. The work was conducted in close collaboration with the different business stakeholders, on SME to executive level, as well as IT Management. Opticos created the framework for sourcing and business case requirements.

The sourcing team developed sourcing framework, process and governance for IT services and licenses. The cost efficiency was achieved by close cooperation of Suppliers, Stakeholders and IT sourcing management. The success was the clients continued strive of fulfilling new consolidations.


AI and Digitalization


On Thursday, February 7th, Opticos and Time Advokatbyrå held an appreciated afternoon tea around AI and Digitalization.

Maria Ekberg at Opticos facilitated the seminar.

Speakers were:

  • Jonas Florvik/ Director R&D Digital Solutions Husqvarna Group
  • Karin Eberstål/ Associate and Fredrik Ståhl/ Partner Time Advokatbyrå
  • Hans Bergström/ Senior Enterprise Architect Opticos
  • Jesper Nordström/ AI Strategy & Innovation Manager Nordea

This is what it looked like!

Afternoon Tea – more than just tea


Facilitator Maria Ekberg, Opticos


Jonas Florvik / Director R&D Digital Solutions Husqvarna Group:
Husqvarna Evolving to a Connected World


Fredrik Ståhl / Partner and Karin Eberstål / Associate Time Advokatbyrå:
A few words on legal issues arising in the areas of AI and digitalization


Hans Bergström / Senior Enterprise Architect Opticos:
Voicebots, AI and Quibts – A 15 minute journey into the near future


Jesper Nordström / AI Strategy & Innovation Manager Nordea:
Accelerating AI Innovation at Scale


Opticos opens new office in Copenhagen

Opticos, a leading sourcing advisory and business transformation services firm, today announced the opening of a new office in Copenhagen. To support an accelerated growth agenda, Opticos also announces organisational changes.

“Opticos has been very successful in Sweden, with large, international clients and I am proud and excited to be running the new Copenhagen office”, says Per Lykke Jacobsen, responsible for Denmark. “I look forward to working with existing Opticos clients as well as new ones.”

“We are very happy to welcome Per Lykke Jacobsen to Opticos”, Fredrik Hallberg, CEO at Opticos, comments. “Per has extensive experience from working with complex change processes and he is much appreciated by his clients.”

The organisational changes of Opticos include a new position for Rickard Holmkvist, former Managing Director of Opticos East AB. He will now take on the responsibility of the entire consulting organisation in the new position as COO. Håkan Liedman, former Managing Director of Opticos West AB, will take on the responsibility for Growth and New Ventures in his new position as deputy CEO.

“With the new office in Copenhagen and a new organisation in place, Opticos is well positioned to continue serving its clients and to enable further growth into new markets, new clients and service offerings”, comments Fredrik Hallberg. “To meet our clients’ needs, we are aiming at developing a strong Nordic footprint and we are also strengthening our digital capabilities.”


Opticos strengthens capabilities in Data Management and Financial Services

Opticos, a leading sourcing advisory and business transformation services firm, strengthens its capabilities in the intersection of Data Management and Financial Services by welcoming Tom Keskitalo and Bengt Wallén as Associates.

Tom Keskitalo, a well-known Thought Leader within the area of Data Management, has extensive experience from consultancies such as zeb Group, Deloitte and CGI. “Opticos is an exciting and fast-growing advisory and transformation consulting firm with an expanding footprint in Financial Services. Opticos way of advising and guiding clients is very much aligned with my own beliefs”, comments Tom Keskitalo.

Bengt Wallén, has long experience in driving programs in the areas of Payments and Data Management from his time at Bankgirot. He is used to working in the digital forefront. One example doing just that, is when he was the program manager for the project at Bankgirot that enabled Swish. “I look forward to contribute to Opticos growth agenda within Financial Services in the Nordics”, says Bengt Wallén.

“At Opticos, we are excited to start collaborating with Tom and Bengt as their areas of expertise are highly sought after in the market. This also demonstrates the firm’s commitment to strengthen our capabilities around digitalization”, comments Rickard Holmkvist, COO of Opticos Group.

About Opticos

Opticos is a leading professional services firm focusing on IT enabled business transformation services and sourcing advisory. Opticos combines a blend of skills and experiences to support mid-size to large organizations with independent advice and hands-on execution support to improve performance and achieve sustained cost reduction. Opticos is a knowledge firm that base its expertise on three core capabilities: IT enabled business transformation, IT sourcingand business services sourcing.

Meet our colleagues

Tatiana Ozhigova - Management Consultant specialized in Financial Management

What did you do before joining Opticos?
Throughout my career I have had a number of jobs within Finance. I have worked as an auditor, finance specialist, business analyst and requirements analyst – both as a consultant and as an employee. I have experience from various industries such as Property Management, Banking & Insurance, International Affairs and more. I have a university diploma in Finance and a MSc. in Project management and Operational Development. Apart from that I studied applied mathematics in Finance. I am also a certified requirement engineer (IREB).

What project are you working with now?
I am currently working with a client in the manufacturing industry. We are doing an assessment of IT capabilities applicable for a finance and controlling function within the organisation.

What are your areas of expertise?
I possess sound background in Financial Management and in general business analysis for developing sustainable IT solutions within Finance, purchasing, CRM, asset management and BI and integration solutions. I have experience from various types of organisations, both project- and maintenance- focused, Nordic and international, both for and not-for-profit.

Why did you join Opticos?
The way Opticos defines the consultant role is in line with how I see it. “With you, for you” – together with the client and independent. Opticos offers its clients a number of competences needed to successfully complete the assignment, which means you are always a part of an Opticos team when you are working with a client.


Meet our colleagues

Hans Bergström - Management Consultant and Enterprise Architect

Can you describe an exiting assignment you have been working on?
I worked together with a global manufacturing client to implement methodology and routines in working with Application Portfolio Management. My role was to act as lead Enterprise Architect securing that the right information was provided to the Business and IT Management in issues concerning application investments and consolidation. One nice feature in this work was that we also built an Alexa-app to the backbone documenting system, which made it possible to actually ask questions about applications using your voice.

Why did you join Opticos?
I was working on a big global consultant company before and wanted to change to something smaller with a more personal touch. Still, I wanted to continue working with challenging assignments with interesting clients. Opticos could deliver this combination. And what finally made me chose Opticos was meeting the very senior but still humble people who recruited me.

What did you do before joining Opticos?
After my graduation from University back in the mid-nineties I have been working in various roles in IT. I have been developer, project manager, team leader, product manager, IT-strategist and lately mostly Enterprise Architect. I like working with Enterprise Architecture since its an area where you almost need all the IT-skills there is in the box, still needing to add some additional EA-skills that quite few people possess.

What is the best thing about your job at Opticos?
I like the way my work forces me to be creative, using all my (and others) knowledge and understanding of people, organization, business and technology. Helping our clients to build the best possible solutions using their requirements and constraints gives you a high degree of work satisfaction. And I must add that working at Opticos means working in a team with highly skilled people that can help you find good ways forward when you need it.

Meet our colleagues

Johan Malmgren - Management Consultant and former CIO

Why did you join Opticos?
I came to learn Opticos while working with Sandvik, where Opticos did a great work as consultants in many different assignments. At Sandvik I was also part of a network for CIO’s that Opticos kept together, which gave lots of inspiration and ideas in areas we had in common. Both these great experiences contributed to my decisions to try out my luck with Opticos!

What did you do before joining Opticos?
Before joining Opticos, I was CIO at Sandvik Group. I have also worked for ABB, Ericsson and OK.

What is the most challenging about your job?
The most challenging is also the most interesting part: to quickly get a grip of a new situation, understand it from many perspectives, and deliver services that supports the client in reaching targeted objectives. In other words: to actively contribute to a successful step forward for the client.

Why did you want to work as a management consultant?
As I have been an employee for so many years with some of our big international companies, I felt it was time to make a change and find out how my experiences could contribute in other companies and situations – and also to learn more and getting to know more people!

What can you tell someone who is thinking about starting a career as a management consultant?
It is important that you have a background from dealing with business challenges inside a company – to have an understanding for how companies work and the complexities they are facing in many situations.